Find Your Fit
The Recommendation Engine
The problem
74% of consumers walk away from a purchase because they are overwhelmed by choice, and 41% say it takes more effort to decide than it did three years ago (Accenture Consumer Pulse Survey, 2024 — 19,000 respondents across 12 countries). The problem is — the explosion of choice, poor product navigation support from manufacturers, and the near-total absence of plain-English guidance at the point of decision. The consumer who picks the wrong product first takes years to win back, if ever.
How it works
Three behavioural questions — motivation, context, preference. One named product suggestion with a plain-English rationale. The proof of concept is built across two of the most commonly confusing categories — wine and tobacco alternatives — with outputs calibrated by market, starting in the UK. The logic is portable to any category where complexity erodes conversion at the moment of decision.
Where this applies
- Consumer goods
- Retail
- Pharmacy
- FMCG
- E-commerce